Privacy Policy

Last updated: June 2026

Synexo Conseil ("Synexo", "we", "us") is committed to protecting the privacy of individuals who visit our website. This policy explains what personal information we collect, why we collect it, and how it is handled, in accordance with Quebec's Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (Law 25).

1. Privacy Officer

The person responsible for the protection of personal information at Synexo is:

Philippe Gagné
Synexo Conseil
Email: philippe.gagne@synexo.ca

Any questions or requests regarding access, correction, or deletion of personal information should be directed to this person.

2. Information Collected

We only collect information you voluntarily provide through our contact form:

We do not collect sensitive information (banking details, health data, social insurance numbers, etc.).

Our hosting provider (Hostinger) may log technical browsing data (IP address, browser type, pages visited) for security and analytics purposes. This data is governed by Hostinger's Privacy Policy.

3. Purpose of Collection

Information collected via the contact form is used exclusively to:

Your information is not used for marketing purposes without your explicit consent.

4. Third Parties

Your information may be shared with the following third parties, strictly for the purposes described above:

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

5. Retention

Information collected via the contact form is retained for a maximum of 24 months following the last exchange, then deleted or anonymized. You may request deletion of your data at any time by contacting us.

6. Cookies

Our site uses only technically necessary cookies required for page functionality (browsing session). No third-party advertising or analytics cookies are used without your consent.

7. Your Rights

Under Quebec's Law 25, you have the following rights:

To exercise these rights, contact: philippe.gagne@synexo.ca

If you believe your rights have not been respected, you may file a complaint with the Commission d'accès à l'information du Québec (CAI): cai.gouv.qc.ca

8. Security

We apply reasonable measures to protect your personal information against unauthorized access, disclosure, or destruction, including secure transmission (HTTPS) and restricted data access.

9. Changes

We reserve the right to modify this policy at any time. The date of the last update is shown at the top of this page. Continued use of our site following any changes constitutes acceptance of the revised policy.